Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

Returns with full refund of the product (not including shipping cost) will be accepted within 3 business days of delivery if your item is damaged or the wrong product is received. Simply send an email to nancyu@artisticowlemporium.com to initiate the return process.

For necklaces and earrings:

One Time Repair: If a product is damaged within one year of delivery, collect all the pieces from the item and prepare for shipping. Email us to let us know. Ship the pieces back to Artistic Owl Emporium, and we will do our best to repair the item to its original condition. If the item cannot be repaired to its original condition, a similar unique item will be designed and created using the original pieces to replace your cherished jewelry. Buyer will be responsible for shipping costs.

Terms and Conditions

Return and Refund Policy

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